What Happened To Outlook Customer Manager?

Is Outlook customer manager being replaced?

6 Steps to Selecting a Replacement for Outlook Customer Manager (OCM) So, it finally happened.

Microsoft officially (sort of) announced the end of Outlook Customer Manager (OCM) by notifying customers it’s going away in June 2020..

How do I enable customer manager in Outlook?

To use Outlook Customer Manager, you need to click on the More icon in the lower left corner of the Outlook client > Select Add-ins. Later, you will be able to see the Outlook Customer Manager interface.

Is Outlook being discontinued?

Office 365, which has long been the brand for the company’s subscription service for its productivity tools like Word, Excel and Outlook, is going away. On April 21, it’ll be replaced by new Microsoft 365 plans, including new personal and family plans (for up to six people) at $6.99 and $9.99 respectively.

What is the outlook customer manager?

To make it easier for you to track and grow your customer relationships, we are introducing a new Office 365 service called Outlook Customer Manager. Outlook Customer Manager gives you a complete view of your interactions with each customer, helps you track tasks and deals in progress, and surfaces timely reminders.

Is Outlook customer manager still available?

Microsoft has recently announced the end of Outlook Customer Manager, with access to your online data to be ended June 30, 2020. Outlook Customer Manager was introduced by Microsoft in 2016 as a replacement to Business Contact manager. It sits on top of Outlook and provides key business features.

What is replacing Microsoft Customer Manager?

What replaces Customer Manger? OCM will not be replaced but Microsoft will recommend customers to use Nimble, https://www.nimble.com/ocm-migration/.

How do I remove outlook customer manager?

Re: Permenently deactivate OCM To do this, log on to OWA, click Settings > Mails > General > Manage add-ins. There you can disable the add-in by unchecking the box or completely remove it by selecting it and clicking the minus-icon at the top. Then simply restart Outlook and it will be gone.

Can I use Outlook as a CRM?

Outlook CRM is not something that Microsoft offers to its users out of the box, but you can easily turn Outlook into a CRM powerhouse to beef up your sales performance. Outlook is primarily a business driven email, contact and calendar management system that caters to the needs most business users.

Where is Business Contact Manager in Outlook?

Find Business Contact Manager in Outlook In the Navigation Pane, under Business Contact Manager. Tip: Click the Business Contact Manager folder to display the Business Contact Manager Dashboard.